During this time of isolation, I convinced my husband to binge watch a series about EMTs and firefighters.  We have been thrilled, scared, dismayed and inspired.

During each emergency event, I noticed that the first thing that either the EMT or the firefighter does is ask the victim for their name.  They repeat the victim’s name and assure them that they will be okay.  The rescue workers continue to say the individual’s name and offer calm support to get through the emergency.

This simple act establishes an immediate intimacy between the hurting person and the professional.  It communicates a sense of caring and importance that would be missing if the rescuers treated the victim in an impersonal manner.

I am impressed with this response by caring professionals.  I try to repeat this practice when I am introduced to a new acquaintance or make a telephone call for services or repair.  I have found that noting and repeating the name of the person with whom I am talking often establishes a helping relationship, rather than an antagonistic one.  I believe that it is also one of the first techniques that one learns in the famous Dale Carnegie Courses.

I cannot deny that I am pleased when I am called by name in a loving way.  What an indescribable feeling to have our Creator God, who loves us unconditionally, call us by name!  He calls you by name.  You are precious to Him and you are loved.  Read Isaiah 43:1-4

Terri

“Do not be afraid, for I have ransomed you.
    I have called you by name; you are mine.
… because you are precious to me…..
You are honored, and I love you.” Isaiah 43:1,4